Safety and Wellbeing (SWB) Supervisor - Various Locations Across Saskatchewan

Posted on June 17, 2019. Region: Saskatoon, SK

Region: Various Locations Across Saskatchewan

Application deadline: August 31, 2019

The Disaster Management (DM) Safety and Wellbeing (SWB) Supervisor, under the direction of the Field Operations Team manager, and in collaboration with the SWB Manager, will support the delivery of the SWB activities and responsibilities through a client-centred approach, as part of DM operations. Such work will involve collaboration with operation personnel and beneficiaries as well as external organizations including: local health, social services and community authorities as part of a team within the mandate of the Canadian Red Cross.

Specifically, this position will focus on:

Planning of services and programs that facilitate the resilience, and psychosocial wellbeing of the affected individuals and families, in collaboration with FOT leadership and external partners, and integrating best practises/minimum standards
Supervising SWB Responders as they support the implementation of SWB services and programs
Development and communication accurate information for knowledge sharing and referrals
Given the nature of the DM context, the intensity and types of activities may vary week by week according to the ongoing assessments and needs


These are the duties and tasks applicable to the Safety and Wellbeing Supervisor in Disaster Management. The incumbent is expected to carry out all areas of responsibility as listed below according to defined Minimum Standards.

Responsibility 1 –Support the implementation of psychosocial support and protection activities

To implement and support basic psychosocial and protection related activities as part of the overall Field Operations Team, together with local health and social services authorities. These may include:
Set up, run and/or close the SWB service or activities within a reception centre, shelter or other site as directed. Support the implementation of CRC mandated activities including ongoing needs assessment considering special populations
Contribute to beneficiary engagement in all phases, including planning, of psychosocial support
Ensure appropriate SWB support within ERTs, including support for complex cases
Implement appropriate SWB activities supporting diverse populations
With FOT leadership and SWB Manager, support the implementation of the ‘Safe and Supportive Environments’ framework, including participating on the FOT protection team
Inform and guide the operation on psychosocial issues that can occur within beneficiaries and personnel
Organise outreach activities through community engagement (e.g. community-awareness raising sessions, information-mobilization and connections to support groups and structures)
Provide support, mentorship and leadership to SWB Responders and case workers
Monitoring and reporting on psychosocial activities
Coordinate SWB Responders with regards to planning and implementation of SWB programming
Overall monitoring of SWB responders to ensure their adherence to standards and Red Cross/Red Crescent Fundamental Principles
Outside of response, support the ongoing integration of SWB programming within disaster management in provincial teams

Responsibility 2 – Advocate for beneficiaries

Advocate for beneficiaries internally and externally in matters of mental health and psychosocial support
Assess and analyse gaps to inform the referral systems: within provincial Mental Health beneficiary communities, CRC, other agencies and community as required
Continuously assess, monitor and evaluate needs and activities, and communicate observations as required to SWB Manager and leadership
Refer complaints following CRC policies and procedures
Ensure appropriate follow-up on beneficiary issues through access to databases used in response, such as EMIS.


Actively work towards the achievement of the CRC’s values of:
Respect, dignity and inclusiveness
Integrity, accountability, effectiveness, transparency and adaptability
Quality and safety
Abide by and work in accordance with the Red Cross/Red Crescent principles:
To prevent and alleviate human suffering
To protect life and health and ensure respect for the human being
Making no discrimination as to nationality, race, religious beliefs, class or political opinions, and giving priority to the most urgent cases of distress
Not taking sides in hostilities or engaging in controversies of a political, racial, religious or ideological nature
Not prompted in any manner by desire for gain
Sharing equal status with other Societies in the Movement and equal responsibilities and duties in helping each other
Abide by and work in accordance with the DM Standard Operating Procedures, Foundational documents, Technical Standards and other relevant guidance materials.
Contribute to a positive team environment and service excellence to meet the needs of beneficiaries, including a healthy and safe working environment
Perform any other work related duties and responsibilities that may be assigned by the line manager


Education & Experience
Completion of an undergraduate degree in social work, nursing, teaching with a minimum 2 to 4 years of job-related work experience, or an equivalent combination of education and experience
Completion of Psychological First Aid (PFA) training
Previous experience in supervising terms
Previous CRC domestic response experience
Case work and case management a strong asset
Experience in living or working in a cultural context other than their own a strong asset

Mandatory background checks
This position requires a satisfactory Canadian criminal record reference check
This position requires a satisfactory vulnerable sector check


The following are considered strong assets for this position:
Training in protection and violence prevention, and Psychosocial Support in Emergencies
Experience in working with large number of people and many demands


This position requires all candidates to be fluent in English
For candidates working in Quebec, French fluency is a requirement
Fluency/working knowledge in an additional language is considered a strong asset

Ability to solve complex problems
Strong organizational skills
Demonstrated experience in facilitation or leading group sessions
Strong presentation and communication skills
Ability to adapt to changing circumstances in a fast-paced environment
Strong customer service skills
Discrete, professional and mature
Able to work with limited resources
Able to be innovative and effective in problem solving
Able to listen to trauma, loss and grief
Capable of handling stress and change
Demonstrated skills in diplomacy, cultural awareness and practical approach
Strong cultural safety skills
Comfortable working independently
Ability to work with volunteers and youth
Ability to train, mentor and work with personnel


During response, the majority of the work is a field based position. Difficult and demanding working conditions are expected including the following:
Due to the dynamic nature of response, there may be issues of access and mobility
Adaptable living conditions
Long hours of work in a demanding context with limited resources
Stressful rapidly changing environment with limited information to make decisions
Ability to respond during non-traditional hours (i.e. late night or weekends) and long hours of work in a demanding context

Interested parties may submit their resumes by email no later than August 31, 2019 via the application link here: Canadian Red Cross application portal

Please copy and paste the following web address into a web browser if you are unable to open the above hyperlink:


Saskatoon, SK

Job type: Volunteer

Contact Information

Volunteer Resource Services
Email: [email protected]

Apply Now